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Contact Us

If you have a question, concern, or something else, we'd love to hear from you

 


Have a question, need help with an order, or want to chat about stocking Wild West Gourmet? We’d love to hear from you. Send us a message using the form below and we’ll get back to you as soon as we can.

For all product quality issues including shipping damage, we require photos to help us assess the problem, and for our records.  

For product quality issues, please provide photos of the product including batch number and best before date. Please retain the product until further instruction is given. Please ensure photos are in focus.

If you've received your order and it has been damaged in transit, please provide photos of the packaging, and the damaged product. Please ensure photos are in focus. 

Online orders

For questions about an order, please include your order number if you have it. 

Stockist enquiries

Interested in stocking Wild West Gourmet? Visit our Become a Stockist page, or send us a message.

Fundraising enquiries

For group, charity or cause-based fundraising, please visit our Gourmet for Good page. 

Product quality concerns

If there is an issue with a product, please include the product name, batch number and best before details, photos where relevant, and a description of the issue - please do not throw the product away.

Email

You're welcome to email us directly at hello@wildwestgourmet.co.nz. Note that we do our best to reply within 1 to 2 business days. During busy production or event periods, it may take a little longer. 

Click and collect

Note that we do not offer gate sales, click and collect, or public visits to our production premises unless by invitation. You can shop online, or find us through one of our wonderful stockists around New Zealand. 

Get social with us

Join us on Facebook and Instagram to find out where we are, what we've been up to, and what new products are on the horizon. 

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Small-batch. Northland-made. Trusted by flavour lovers. 

Crafted in small batches, stocked by independent retailers, and made for real kitchens, BBQs, cheeseboards, and everyday meals across New Zealand. 

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